Okay, I know you're never going to please everyone, but it still ticks me off a bit when I hear someone say that the House "Sucked" or "wasn't worth the money"..
By and far, I've heard more compliments than complaints, but it seems like this year, the whiners are getting louder and more vocal about their displeasure. Past years, I'd overhear the comments. This year, I've had two seperate groups actually say to my face that the place was disappointing. One guy even tried to get a reaction out of me( I shrugged and said "Sorry." and walk ed away) There was also one group that saw the ticket price and just left. It seems like people are getting more ... retentive... about entertainment venues.
Usually, if someone comes up to me and expresses their opinion in a polite way, I offer them free passes to come out another night, so they can see the House with different actors. This usually pleases the heck out of all of them. But this year, I've only done that with a few people, because the negative ones are getting a lot more rude.
Anyone else seeing this "A-hole" trend?
Note: We've been voted one of the best houses in the area by a guy who goes around to all of them and posts online, and the vast majority of our customers are happy with our house. I'm just focusing on the way the negative comments are being made this year...
By and far, I've heard more compliments than complaints, but it seems like this year, the whiners are getting louder and more vocal about their displeasure. Past years, I'd overhear the comments. This year, I've had two seperate groups actually say to my face that the place was disappointing. One guy even tried to get a reaction out of me( I shrugged and said "Sorry." and walk ed away) There was also one group that saw the ticket price and just left. It seems like people are getting more ... retentive... about entertainment venues.
Usually, if someone comes up to me and expresses their opinion in a polite way, I offer them free passes to come out another night, so they can see the House with different actors. This usually pleases the heck out of all of them. But this year, I've only done that with a few people, because the negative ones are getting a lot more rude.
Anyone else seeing this "A-hole" trend?
Note: We've been voted one of the best houses in the area by a guy who goes around to all of them and posts online, and the vast majority of our customers are happy with our house. I'm just focusing on the way the negative comments are being made this year...
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