To Undertaker –
I really, honestly wouldn't worry about this post hurting your haunt. And don't take offense (as hard as that is) to the words spoken here. Customers are gonna show up at your haunt no matter what anyone says about it here (trust me - there are haunts that are bashed and are awful and makes a ton of money)
The problem with this forum is that everyone cares ALOT about the industry and that breeds great passion! With great passion comes very, very strong opinions.
Be confident in your haunt, and learn and grow from both good and bad comments.
On a cynical note, you can't always believe what people say when they come out of your haunt. In general, whether it's a good time or not, they will say it was good because it's easier. I've followed people through our haunt - they screamed and laughed, but told us we sucked as they left. And there were those who said we were awesome at the end, then as they walked away told their friends we sucked. Who knows? LOL
Just stay true to your vision, do the best with what you have, and go for it with all you've got. Develop a tough skin, take in all advice (using what you need) and remember to keep the customer in mind when you design your haunt, and you will go far!
Do Vegan Zombies eat heads of lettuce?