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I wanted to stop in and apologize to those that I owe an apology to, those of you who's costumes were
late and to the last few who's costumes will be delivered by early April.
Speaking with Shane the other night (thanks for the conversation) I understand that a few customers were not made aware of what happened.
Many of you have met Joh, he's the one that wears the costumes at the shows.
Others have met him at the restaurants and what not after show hours.
It had always been Joh and I for the most part. He decided to quit at the last minute, I had absolutely no warning.
It really makes me sick that it came down to what it came down to. I tried my best but when the season
ended, it just wasn't enough. For the orders that initiated with me, I always give the option to put off being
charged shipping until the costume is ready. So it was, for almost every costume shipped in October,
I picked up the shipping charges which totalled 800-1000. I had plans to show the new Vampire but didnt, of course, after Joh quit.
I have spoken with a few of you on the phone, customers owed and customers already
taken care of and it was good speaking with you. I was told back in October that the situation had been posted here
on the forum but I guess it wasn't. I'm not sure what will happen with the company. As much as I would love to continue,
I don't know how customers will react to last seasons late deliveries.
In the years prior we always made it a solid priority to ship on time just to have that ruined in one season.
I have a few black suits here remaining after all is said and done
but I just cant imagine customers beating down the door. I may sell the molds for the costumes or just destroy them,
I'll decide in the next couple of days.
I wont be back on the forum for awhile to respond so if you would like to contact me use spookywoodsfx1 'AT' gmail 'DOT' com - don't forget the 1 after the x...
DeWayne, I would like to give you a call if you'll shoot me the phone number.
Good Luck to all at TransWorld
late and to the last few who's costumes will be delivered by early April.
Speaking with Shane the other night (thanks for the conversation) I understand that a few customers were not made aware of what happened.
Many of you have met Joh, he's the one that wears the costumes at the shows.
Others have met him at the restaurants and what not after show hours.
It had always been Joh and I for the most part. He decided to quit at the last minute, I had absolutely no warning.
It really makes me sick that it came down to what it came down to. I tried my best but when the season
ended, it just wasn't enough. For the orders that initiated with me, I always give the option to put off being
charged shipping until the costume is ready. So it was, for almost every costume shipped in October,
I picked up the shipping charges which totalled 800-1000. I had plans to show the new Vampire but didnt, of course, after Joh quit.
I have spoken with a few of you on the phone, customers owed and customers already
taken care of and it was good speaking with you. I was told back in October that the situation had been posted here
on the forum but I guess it wasn't. I'm not sure what will happen with the company. As much as I would love to continue,
I don't know how customers will react to last seasons late deliveries.
In the years prior we always made it a solid priority to ship on time just to have that ruined in one season.
I have a few black suits here remaining after all is said and done
but I just cant imagine customers beating down the door. I may sell the molds for the costumes or just destroy them,
I'll decide in the next couple of days.
I wont be back on the forum for awhile to respond so if you would like to contact me use spookywoodsfx1 'AT' gmail 'DOT' com - don't forget the 1 after the x...
DeWayne, I would like to give you a call if you'll shoot me the phone number.
Good Luck to all at TransWorld
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