Okay hold on here! Just hold on a minute...
Let's put down the pitch forks and torches and talk this out.
This should NOT be a which hunt!
Now before we ALL start jumping in without having personal
experience with this vendor it really is not fair lump them into the category of "Bad Vendors".
First Yes you can check email and phone messages from all over the world BUT...
believe it or Not everyone has smart phones. I'm just saying.
Let it be clear I am not taking sides I just want this to be worked out between the 2 parties involved.
I might be a little "WTH" to if i didn't hear back from a vendor in a few of weeks of ordering.
Just to get an update on my order. That's it!
Now if the order was placed on July 30th then we should take a pause and consider that.
Their are many variables to that...What was ordered? How long does it take to make?
If i get an order for 2 pieces it can takes us 2 sometimes 3 weeks to get them based how busy we are.
To my demise I Obsesse on my business and answer all emails in 20 minutes sometimes. But that's just me.
I know this is about communication. I get that i do. Very important!
Again i am not taking sides i just don't want this to turn into a witch hunt.