Haunted Attraction Magazine - Missing???

[screamforadream]

13th is the BIGGEST scam in the industry!!

Look up old posts on them and realize that they're the most hated magazine in the world of haunting!! They've managed to not only fuck subscribers but advertisers as well! Stay away!

[MovieRelics]

I renewed my subscription to Haunted Attraction Magazine back in September, missing the fall issue. When I called their customer service line, the lady informed me that they didn't have me in their systems because they only update their systems on a quarterly basis. I asked her if it would be possible to receive a back issue, being as I had just missed it, and she told me that I had to contact "John" and ask for the issue in question. No response to phone calls or emails. Now, when I do a search on the web for the magazine, I can't even find their website. Does anyone have any info on what's going on (i.e. new website, reorganizing, going out of business).

I got an email from John a few weeks ago in regards to their site being down. He said that they are in the middle of a redesign and it should be back up and online soon. Hopefully everyone will get the magazine and the site will be back online soon.

[Blade-of-the-moon]

13th is the BIGGEST scam in the industry!!

Look up old posts on them and realize that they're the most hated magazine in the world of haunting!! They've managed to not only fuck subscribers but advertisers as well! Stay away!

I had a feeling that was the general opinion. When I ordered my clown issue they were pretty new and I hadn't heard much bad about them. They were even advertising in other magazines. They were VERY expensive too..hence the one issue only I wanted, but their customer service sucked beyond belief. Many morning's I was trying to complete tear down while calling them to see where my book was. I hate doing that. If you trust a place enough to send them your money they should be able to be trusted to get the item in question out to you in a reasonable amount of time without much hassle if any..that's ideal at any rate.

I got an email from John a few weeks ago in regards to their site being down. He said that they are in the middle of a redesign and it should be back up and online soon. Hopefully everyone will get the magazine and the site will be back online soon.

It's odd the site was down for most of October though..that wasn't a good time for a redesign if that's what was causing it. I ordered my subscription through the account creator on the main page as I was placing an ad for our haunt there. That process was lengthy and confusing a bit..but anyone that's done it, there at the end is where I added a subscription and completed payment through my credit union. I have a statement showing payment was sent to HA..but I can't figure why they don't have a record of it.

[Jolly Pumpkin]

Bobby, I'll second that. I subscribe to Fright Times Magazine and I've never had a problem with them. I've written for them before too and they've been very easy to deal with. I can't say enough good things about them.

[SinisterFX]

Last Xmas i bought a subscription for my brother, he received 1 issue, never received any after that. Emails went unanswered.