Ticket Refunds

[Tom]

Oh, and your right. Large groups suck.
Short and sweet...

[Jim Warfield]

A very talented bar owner would handle problem drunks like this:"I'm kicking you out right now, but if tommorrow morning if you still think I'm wrong for kicking you out, come back and we will talk about it."
Leaving the options open, rather than just flat out banning someone from the place kept him in business where others had failed miserably. The previous others were perminently evicting nasty bully-drunks and perminently losing their business.