While we all have war stories to tell, if you have more than one or two instances of being injured by a customer then you need to adjust something in your "acting" style. It is NOT something to be proud of.
Are you really scaring them or are you pretty much just bullying them and making them uncomfortable by violating their personal space? Do you consider that to be a creative way to scare people?
The hardcore and "in your face" haunts and the actors that are proud of their bruises and continue to put themselves and customers in a situation that begs for an injury are creating the exact kind of situation that keeps the haunt industry from progressing forward.
SoMetHinG WiCKed ThIS WAy CoMEs
What can we teach you about fear?