Every year it's the same story, isn't it. Last year, after a slew of horror stories posted here, I suggested adding another board here so that Haunters could share their good and bad stories and allow the merchants to respond (if they dare/choose). This suggestion was disregarded at the time, but it is still an idea I support. The BEST way to promote good service is to allow people to post about the bad service they recieve.
But then, I suppose it really depends what Larry wants this forum to be. If it is a forum for all professional haunters to exchange information, then a feedback forum like I suggested would be a great addition. I have seen this done in other industries with great results.
A feedback forum is a good thing. It's good for the industry and it's good for struggling haunt owners. The only person it might not be good for is Larry as it might cut into his ad dollars.
"To be matter-of-fact about the world is to blunder into fantasy - and dull fantasy at that, as the real world is strange and wonderful." Robert A. Heinlein