This touches on a subject that is at the heart of some of the inherent problems in the haunted attraction industry.
Are we employees? Is this about creative freedom or a job that happens to involve stage blood? Should people under the age of 18 be involved in a job that encompasses emotional instinctual moments that can possibly end in someone being injured? Should we expect less from people because they are volunteers and therefore helping us, not doing a "job"?
Yes, I think haunts should have employee manuals and/or basic rules. Whether you are working at the haunt because your friends are there, because you like the horror aspect of it, because you want to do make-up, because you are a freak and want to meet other like-minded freaks, IT DOESN'T MATTER.....DO YOUR JOB and remember how your job affects other people!!!!!
Jim is correct about the difficulties of getting people to pay attention to the rules. Even those who have been in this business for years tend to forget that it is a business and behave accordingly. It is time for haunt owners and managers to take charge and expect more from their actors/make-up artists/whoever else is helping. It is time for haunt employees and volunteers to understand that while this is fun and we are indeed fortunate to be able to work in something that feels like play, IT IS STILL A BUSINESS!
I don't care if you think you're a unique character, if your childhood was horrible, if you are raging against the machine, WAH WAH! Welcome to life, the rest of us all have reasons for being here too.
Make a simple straightforward SHORT manual. Make easy-to-spot signs to hang in your make-up room. I wouldn't focus on a test, frankly, you wouldn't have many employees by the end of that....
Hopefully, common sense and respect will edge out arrogance and stupidity and easy business practices can walk side-by-side with the creative aspect of this industry.
Grassroots efforts! It has to start somewhere...
SoMetHinG WiCKed ThIS WAy CoMEs
What can we teach you about fear?