Don't Order From The Scream Team

[Front Yard Fright]

I placed an order a month ago for two appliances, two wigs, and their instructional DVD. A few weeks later, I got a package containing the two appliances and wigs, but no DVD! There was even an invoice with a list of everything I order and the DVD is clearly on there. After weeks of e-mailing (I don't have a phone number.) I still have yet to receive my DVD.

Great product, CRAPPY SERVICE! Do not do business with the Scream Team!

[Raycliff Manor]

I can't remember where I saw it, but someone posted somewhere that the best way to reach them is through their Myspace page. You might give it a shot. Good luck and I hope it works out for you.

Kel

[shawnc]

I can't remember where I saw it, but someone posted somewhere that the best way to reach them is through their Myspace page. You might give it a shot. Good luck and I hope it works out for you.

Kel

If that's true they just extended their service rating way beyond crappy. No time to answer emails from customers but they can go online networking with friends?

These unfortunate stories come up every year about various companies. Someone always knows the trick for getting in touch with the owner. How about something simple, like them answering the phone when you call? If you can't do that, maybe you need to rethink your business. And yes, I know everyone is busy this time of year. Now present a valid excuse.

[Front Yard Fright]

I have e-mailed and Myspaced them...
Still no word.

This is ridiculous...

[Front Yard Fright]

Still no word...
I was able to find a phone number on there site:
http://screamteamorder.stores.yahoo.net/info.html

But of course it rang and rang and nobody answered!
Tried to leave a message, but the inbox was full!

What is up with these crappy vendors!??!

[AW]

It would be better if they are not going to sell product just to take their website down - i have tried over and over again to get an answer from them and no reply
Aven

[freak 'n' stein]

Thanks for the heads up. I was going to order the clown wig and appliance from them this year. I'll be shopping elsewhere!!!

[Front Yard Fright]

I still have yet to receive anything. I've e-mailed over and over.
I also found a phone number on the site, and imagine that, the inbox is full!

[chuck weber]

Good luck trying to get this problem resolved. Bad news travels fast. Hopefully others will take heed.

[GothycDesigns]

Yeah, I've tried getting in touch as well to ask questions @ Scream Team and this was even way back in Feb. to this date I have not heard one word or reply. I have even tried the myspace and no answer.

Some of the pics of the prosthetics don't come up, so you can't see the appliances more in detail. I've had appliances from them before, great product but were always purchased thru a local makeup supply store.

I'm thinking heavy on ordering thru BoneYardfx.com at least they answer your questions in a timely manner.