Just a heads up to anyone who might be a customer of Ghost Ride productions.
I placed an order for something they said was in-stock in AUGUST, and since then I've tried contacting them several times only to be ignored, I've been lied to, gotten the run around etc.
I paid an exorbitant shipping rate, and still no shipment. I just filed a complaint with the BBB, and I'm now going to make the rounds to warn others. It doesn't take a whole lot of professionalism to simply deliver on what you promise.
All you folks who run a haunted attraction, what would happen if you sold someone a ticket, and then for no reason decided NOT to honor that ticket? Would you do that? Doubtful.
I know I know, professionalism in this industry is fleeting (at best)... Not sure why that is, but if you cannot simply handle your business, you don't deserve to be entrusted with people's money.
And before you ask- what I ordered is of zero relevance. It was advertised as in-stock, it was confirmed to be shipping weeks ago, and here I am still without it.
CHOOSE very carefully who you entrust with your money. I placed an order with Fright Props a week and a half ago, and received timely updates, tracking, and it's scheduled to be delivered today. Hopefully it will be complete, but if there's an issue, based on my emailed questions prior to ordering, I'm already confident he'll be a stand-up guy and take care of it. Oh yeah, that order I placed with Fright Props would have probably gone to Monster Guts, but they took over a week to answer one simple question. I ended up surfing around and found that Frightprops had everything I needed and more, and my email inquiry was answered in a timely manner- even though I KNOW he's busy as heck right now.
Professionalism people, you have every right to expect it when you're giving your hard-earned money to a vendor.
I placed an order for something they said was in-stock in AUGUST, and since then I've tried contacting them several times only to be ignored, I've been lied to, gotten the run around etc.
I paid an exorbitant shipping rate, and still no shipment. I just filed a complaint with the BBB, and I'm now going to make the rounds to warn others. It doesn't take a whole lot of professionalism to simply deliver on what you promise.
All you folks who run a haunted attraction, what would happen if you sold someone a ticket, and then for no reason decided NOT to honor that ticket? Would you do that? Doubtful.
I know I know, professionalism in this industry is fleeting (at best)... Not sure why that is, but if you cannot simply handle your business, you don't deserve to be entrusted with people's money.
And before you ask- what I ordered is of zero relevance. It was advertised as in-stock, it was confirmed to be shipping weeks ago, and here I am still without it.
CHOOSE very carefully who you entrust with your money. I placed an order with Fright Props a week and a half ago, and received timely updates, tracking, and it's scheduled to be delivered today. Hopefully it will be complete, but if there's an issue, based on my emailed questions prior to ordering, I'm already confident he'll be a stand-up guy and take care of it. Oh yeah, that order I placed with Fright Props would have probably gone to Monster Guts, but they took over a week to answer one simple question. I ended up surfing around and found that Frightprops had everything I needed and more, and my email inquiry was answered in a timely manner- even though I KNOW he's busy as heck right now.
Professionalism people, you have every right to expect it when you're giving your hard-earned money to a vendor.
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