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Thread: Venom VFX No prop delivered...no answer

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  1. Default Take it down Larry 
    #21
    Join Date
    Mar 2009
    Posts
    895
    There is supposed to be a complete working (dropping with electric sound) light waiting for me in St. Louis; and I take back the pieces they shipped me after our season opened. If it isn't we will update forums then. Whenever contact was made immediately updated this thread; even when it was literally 40 minutes to opening our haunt on first night when I had a few other things to be doing.

    Wicked Farmer
     

  2. Default  
    #22
    Join Date
    Aug 2003
    Location
    Seymour, Indiana, United States
    Posts
    1,157
    So, did you get the working light?
    Brett Hays, Director
    Fear Fair
    www.fearfair.com
     

  3. Default Not yet.... 
    #23
    Join Date
    Mar 2009
    Posts
    895
    They were going to take it to Transworld. But I got text or email that the guys forgot it and Chris was p----ed. But were going to send it to me as soon as Transworld was done. Well; I received shipments from Distortions and Frightprops already after show, but not the light that was rteady to go to the show at Transworld.

    Wicked Farmer
     

  4. Default  
    #24
    Join Date
    Nov 2012
    Posts
    10
    I know it doesnt help you much WF, but they were one of the few booths that I didn't visit during TW. I didn't make it to Pappy's either though :-(
     

  5. Default  
    #25
    Join Date
    Jan 2015
    Posts
    140
    Someone should put out a website so non-season haunt owners know which vendors to trust. There are many vendors who have cheated haunts out of their money. I've seen reports on this very board so many times I can't count. Why are these vendors even allowed to continue at the Haunted House shows? Maybe Transworld should create a system to report this stuff.
     

  6. Default Haunt Vendor Review 
    #26
    Join Date
    Aug 2003
    Location
    SINthiana
    Posts
    1,258
    I don't know how much it helps, but there is a facebook group you can join to both share vendor experiences, and read about others experiences. It is called the haunt vendor review.


    https://www.facebook.com/groups/764567573606370/
     

  7. Default Still nothing but a dozen more "I'll ship it" 
    #27
    Join Date
    Mar 2009
    Posts
    895
    Here it is time for Midwest. Of course I am busy farming and can't make it to Midwest. But stop by venom VFX booth and remind them to send the light to Wicked Farmer from 2016 order. Had many promises of delivery before and after Transworld of "going out in next shipment".


    Wicked Farmer
     

  8. Default  
    #28
    Join Date
    Dec 2016
    Posts
    11
    They've really gave you the run around for that long? I'll be at Midwest Saturday I can remind them they still owe you a light
     

  9. Default They are giving me headahces as well 
    #29
    Join Date
    Aug 2003
    Location
    Michigan
    Posts
    15
    All haunters and escape room owners STAY AWAY from this company, Venom VFX!! I wish I would have seen your post prior to Transworld wicked farmer. We purchased a couple lights from these guys as well as some escape room timer software and units. We were told they came with small screens they were demoing at Transworld only to be told later they were not part of the unit. Secondly we were told that we would be able to send video and picture clues through the software now we are told that is not possible! My wife and I specifically needed that capability and asked for it when we talked to them and we were promised that would not be a problem. The units came with absolutely no documentation or usage instructions as well, so very fly by night operation....definitely not professional in any way.

    I requested the owner email me about this and that I wanted something done but of course you all know that never happened and I ended up fighting with their tech guy which was a total waste of time. Just do not give these guys anymore money until they get their act together. My businesses for one will NEVER order from them again.
    Jeff Newcombe
    Night Stalkers Haunted House
    Saginaw, Mi.
     

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