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Thread: Scare Factory - has anyone had any luck getting ahold of them in the last 6 months??

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  1. Default Interesting 
    #11
    Join Date
    Jan 2004
    Location
    Las Vegas
    Posts
    15
    I recently purchased an animation from Scarefactory. I bought on the November special they were running and while it took a little longer than expected, I received the animatronic in early February. During the process, I had communication with David via email and phone. I had read the negative things about them and was a bit nervous in placing an order but the promo was very good so I went for it. The item arrived in great condition and was solidly palleted. The control board was well put together and was plug and play. From pallet to live in 20 mins.

    There was an oversight on the shipping (billing and shipping are in two different states) and when caught, a call to David resolved the issue asap.

    My experience was a positive one...perhaps I was lucky.

    I have no skin in this game. I am just passing along my experience on the forum as others have.

    Jay
    The Pro Audio Dude
    Las Vegas, NV
     

  2. Default  
    #12
    Join Date
    Sep 2010
    Posts
    51
    Looks like they are moving to another facility and having a "moving sale" for the month of May.....20% off....I'd really like to get the pipe organ some year but I've heard too many bad stories to ever place an order through them......Probably get one used second hand when I finally decide to get one - aka: have money!....I'd be a nervous mess going through the transaction with them....ZR
     

  3. Default  
    #13
    Join Date
    Aug 2003
    Location
    St. Louis, MO
    Posts
    9,415
    Apparently Scarefactory is at again screwing people, or at least this is what people are claiming. If you have an issue with Scarefactory email me directly or call me. We're going to do a big write up on this company. This has gone on long enough. Apparently Transworld has come up with a new policy where you can fill out complaint forms against companies like Scarefactory. Haunt owners should be careful ordering ANYTHING from this company.

    I also heard a rumor that some of their main guys quit recently. This could be the end of Scarefactory. We'll see.
     

  4. Default  
    #14
    Join Date
    Aug 2017
    Location
    Gatineau, Quebec, Canada
    Posts
    11
    too bad they act this way, been looking at the for a few years and never risked ordering
    all of the bad reviews have kept me away.. now they have a new prop I would really like to have..
    but what are the chances of them actually doing it ??
    I would need it for next year 2019, wonder if that is enough in advance LOL
     

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