Well if your think the Haunted House vendors are bad try the costume vendors. About a week out from closing our store doors and a major part of our order from the show is still sitting on there warehouse floor. Reason.... its on hold until they get a shipping address which they have and have shipped several small products over the last couple months. We have called or emailed everyday for the last month and a half. We got copies of emails from their warehouse asking what to do with the order since its been on their floor for a long time.
Our rep says he will address it in November. The warehouse says its customer service. Customer service says they will get back to us. They are extremely rude.
May not sound like a big deal but when half your inventory is not delivered and you have to turn away customers its pretty much going to put us in the hole this season....and on top of that we are returning customers that spend good money.
Next year even though Morris is higher cost it seems the best option now. I believe that is our only course of action.
Rubies maybe to big for its own good!
Our rep says he will address it in November. The warehouse says its customer service. Customer service says they will get back to us. They are extremely rude.
May not sound like a big deal but when half your inventory is not delivered and you have to turn away customers its pretty much going to put us in the hole this season....and on top of that we are returning customers that spend good money.
Next year even though Morris is higher cost it seems the best option now. I believe that is our only course of action.
Rubies maybe to big for its own good!
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