Originally posted by drfrightner
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In haunting (as you well know), time is money, and both money and time are very tight when getting ready for a show. All of Flavorus' reps went to a great extent to ultimately waste Keegan's time, his one irreplaceable commodity. Did they make any effort to reimburse him for his time? What about Interactive? The time that Keegan ended up wasting on Flavorus' frustrating "pass-the-buck" customer service and slipshod product could easily have been utilized exploring Interactive's viability as a vendor.
What about the 5 months that Keegan was put on hold, twisting in the wind, wondering if the new system will be compatible with what he's got going on, and having to put a lot of other logistical considerations on hold while waiting for the answer or final verdict to that question? Again, that's not the kind of bobble I'd want to have to to deal with whilst trying to put on a show together.
I could go on, but ultimately, with that rather lackluster performance, I can't imagine how they can consider themselves "part of the haunt family" and keep a straight face whilst espousing that absurd "we love being part of the haunt family" line.
This is not unsimilar, except maybe in degree, from a pro-haunter going to a trade show, making a big purchase to the tune of 10's of thousands of dollars in effects, props, animatronics, and other big ticket items, being told the stuff would arrive in August, and then it not getting there until the last minute, too late for it to be implemented in the show, and will have to be used next year, if even that. That's easily some $20K to $50K worth of money and comparable resources tied up in products that cannot be used for the season, even tho that's a great deal of season's budget, which was allocated for that. That's also $20K to $50K worth of haunt that the customers won't get a chance to enjoy, because that's $20K to $50K that can't be spent on anything else, nor is there time to come up with stuff on their own, which presumably they would have done if they had had the time and resources. (Not thinking they would or did, they chose to invest it at the tradeshow.)
Just sayin'
C.
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