So after our first opening weekend we have seen our numbers almost triple so far compared to last year....which is awesome.....and a bit scary because last year there were a few nights that we pushed big numbers for us and the wait time was about an hour and a half, almost two hours at one point.
My question for everyone is how do you push a couple thousand people through a night and still give them a great show? I have been to several top of the list haunts and quite often see the "conga" line happen where it is almost a solid line of people going through the haunt, and to me that always seemed like the customer wasn't quite getting a good show because more often than not we would miss what was going on.
We did improve on entertainment in the waiting area before the hayride portion that delivers everyone back to the haunts - giving them a little more to see while waiting in line.
What other suggestions are there for pushing through the numbers without compromising the show and avoiding the bad reviews based on people's waiting times.
Thanks everyone!!
My question for everyone is how do you push a couple thousand people through a night and still give them a great show? I have been to several top of the list haunts and quite often see the "conga" line happen where it is almost a solid line of people going through the haunt, and to me that always seemed like the customer wasn't quite getting a good show because more often than not we would miss what was going on.
We did improve on entertainment in the waiting area before the hayride portion that delivers everyone back to the haunts - giving them a little more to see while waiting in line.
What other suggestions are there for pushing through the numbers without compromising the show and avoiding the bad reviews based on people's waiting times.
Thanks everyone!!
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