Hi there,
I opened a haunted house just a month ago and I wonder if you can help with this.
Some people chicken out before or during my haunted attraction. Especially if they give up on the doorstep of the attraction or shortly after the beginning I feel that they are leaving with regret and feeling of failure and wasted money. How do you deal with customers who give up? I would like to deliver some value to them and make them feel good even if they chicken out.
Any advice for that?
Thanks
I opened a haunted house just a month ago and I wonder if you can help with this.
Some people chicken out before or during my haunted attraction. Especially if they give up on the doorstep of the attraction or shortly after the beginning I feel that they are leaving with regret and feeling of failure and wasted money. How do you deal with customers who give up? I would like to deliver some value to them and make them feel good even if they chicken out.
Any advice for that?
Thanks
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